Kind Lab FAQ

Are your products legal?

Our hemp is sourced from woman- and minority-owned farms in New York, Colorado, and Vermont. The “Product Details” section on each product page specifies the source of the hemp for that product.

Most Kind Lab products contain full-spectrum extract that is CO2 extracted. A few are made with hemp-derived broad-spectrum extract or CBD isolate, which are THC-free. The “Product Details” section on each product page specifies the type of the hemp extract for that product.

Our products contain only plant-based ingredients. We source from companies that share our high quality standards, with a focus on certified organic and organically grown, responsibly wildcrafted, and sustainability.

Yes, from capsules to balms, we only use plant-based ingredients in our products.

Yes, all of Kind Lab’s products are third party tested to confirm that they contain the amount of CBD as labelled, and to ensure they are free from pesticides, heavy metals, molds, and harmful microbials.

We suggest starting your journey with a visit our How to Hemp page, then see the product pages for details on how to get the most out of your Kind Lab solutions.

We ship throughout the United States.

Orders are packaged within 2 business days, and are usually shipped via USPS First Class. They are mailed from our facility in Massachusetts, and normally shipping takes 2-3 days depending on destination. There is an option to upgrade to USPS Priority Mail. When your order is shipped, you will receive tracking details via email.

We do not accept returns or exchanges, but are always looking to improve. Please contact us with your suggestions and feedback.

Other questions? Feel free to contact us.